General Questions
- How can I reach out to Customer Service regarding my order?
- How can I get in touch with the network regarding programming, subscriptions or other network inquiries?
- I saw something on Jill's Steals & Deals and on the Today Show Deals, how can I find those items?
- How long does it take for customer service to respond to my ticket?
- What is your privacy policy?
- How can I unsubscribe from your marketing emails?
- Can I receive a donation from NBCUniversal Shop for my charitable event?
- What is a business day?
- What does "pre-order" mean?
- What are your Customer Service hours?